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  • "Office Crew"
  • "Our Drivers"
  • "Our Cars"
  • "Join Us"

Our friendly operators are ready to help you…

 

All our operators are qualified and trained to existing industry standards and their main aim is to always help our customers with an easy booking process, explain in detail any required information, recommend any possible changes to their booking to ensure all goes all planmed; or just answer a simple enquiry in regards to a possible transfer.

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operators

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We understand how important it is to have our office staff well trained and prepared to help our customers with the simplest or the most demanding of requests. We ensure that all our operators are fully aware that even the smallest of mistakes can lead to one of our customer’s being delayed, or worst case scenario, miss a flight. To some people it might seem to much, but we always request our staff to check and double check all the details provided to be sure that the second stage of our service, the transfer itself, is as smooth as possible.

All online booking are vigorously checked to make sure that all the information we require, has been provided. Even something like a wrong flight number can lead to bigger problems… that’s why each and every single booking received is verified to ensure all details match up. If we suspect any information is incorrect, one of our friendly operators will contact you to go over the booking again.

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When using our services, you can be sure that our operators will…

✔ Answer any of your enquiries with a smile

✔ Help you choose the best car type to suit your needs

✔ Suggest any changes if required (such as pickup time, to avoid traffic problems)

✔ Offer you the best price on your required journey

✔ Help you with any problems you might have

✔ Be there to help you 24/7

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This is our promise to all our customers, even if it’s a one off, regular or account booking. You can always be sure you will receive the best possible services from our team each and every time.

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We are always looking for new talent and if you think you meet all our requirements we would like to know. Please check our Careers page for more details.

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we-want-you-jobs.

Go to Careers Page

We make sure we employ only the best drivers…

 

It is our main goal to employ only the best drivers that are qualified, friendly and most important, drive safely. We ensure all our drivers are fully licensed, insured and all car checks are passed. Each driver is trained to our own standards, which means customer satisfaction, safety and a comfortable journey are always their main priorities.

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Our drivers are our main ambassadors. If they perform as expected, it shows that our company performs as expected. They are a crucial part in the hole service offered by us, as they are the direct link between you, the customer and us, the company.

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When using our services, you can be sure that our drivers are…

✔ Licensed by Transport for London’s Taxi & Private Hire department

✔ CRB (Criminal Records Bureau) checked

✔ Trained to driver in the safest and most efficient manner possible

✔ Given customer service coaching

✔ Smartly dressed

✔ Professional and friendly

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This is our promise to all our customers, even if it’s a one off, regular or account booking. You can always be sure you will receive the best possible services from our team each and every time.

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We are always looking for new talent and if you think you meet all our requirements we would like to know. Please check our Careers page for more details.

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we-want-you-jobs.

Go to Careers Page

Clean, new & safe cars…

 

Our aim is to have a car fleet that is new, clean, safe and eco friendly. We want our customers to travel in style, but not at an extra charge. At the same time our aim is to affect the environment as little as possible with heavy CO2 emissions, which is why we have a green commitment and a policy to not have a vehicle in our fleet older than 3 years.

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cars

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We offer a wide range of vehicles to choose from. If it’s only 1 passenger travelling or even 10, we are ready to offer you the best vehicles to suit your needs.

Unlike some companies, we don’t charge per passenger… you are paying for the car type and the limit of passengers & luggage it can hold. We do take into account though that some require a transfer just for themselves, thus paying the same price as 2  or 3 passengers would, which isn’t fair. For this reason we do apply small discounts on prices for single travellers.

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Below you can find a summary of our range of vehicles that are available to choose from, when booking.

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Saloon Type Car

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The low cost alternative. Perfect for those travelling alone or in small groups and with minimum or no luggage at all.

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Car Type Specifications…

✔ Up to 3 Passengers + 2 Check In & 2 Hand Luggage

✔ Up to 4 Passengers + 4 Hand Luggage

The Range of Vehicles…

✔ Mercedes C Class

✔ VW Passat

✔ Ford Mondeo

✔ Lexus IS

✔ Vauxhall Insigna

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Executive Type Car

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For the demanding ones. Your own private chauffeur with an executive car at your disposition for whatever needs you might have.

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Car Type Specifications…

✔ Up to 3 Passengers + 2 Check In & 2 Hand Luggage

✔ Up to 4 Passengers + 4 Hand Luggage

The Range of Vehicles…

✔ Mercedes S Class

✔ Audi A8

✔ BMW 7 Series

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Estate Type Car

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For the with a bit more luggage. Perfect for those travelling in small groups with standard luggage.

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Car Type Specifications…

✔ Up to 4 Passengers + 4 Check In & 4 Hand Luggage

The Range of Vehicles…

✔ VW Passat

✔ Ford Mondeo

✔ Citroen C5

✔ Vauxhall Insigna

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MPV Type Car

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The family car. The perfect choice when it comes to travelling in groups of 4 or 5 passengers with standard luggage.

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Car Type Specifications…

✔ Up to 5 Passengers + 4 Check In & 2 Hand Luggage

✔ Up to 6 Passengers + 6 Hand Luggage

The Range of Vehicles…

✔ VW Sharan

✔ Ford Galaxy

✔ Vauxhall Zafira

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MPV Executive Type Car

mpv+_type.

For the business travellers. Perfect for groups of 4 passengers with standard luggage as well as your own private chauffeur at your disposition for whatever needs you might have.

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Car Type Specifications…

✔ Up to 4 Passengers + 4 Check In & 4 Hand Luggage

The Range of Vehicles…

✔ Mercedes Viano

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8 Seater (Minivan) Type Car

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For the big parties. When travelling in groups of up to 8 passengers with standard luggage. Our smallest of minivans.

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Car Type Specifications…

✔ Up to 8 Passengers + 8 Check In & 8 Hand Luggage

The Range of Vehicles…

✔ VW Transporter

✔ Ford Transit

✔ Vauxhall Vivaro

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Full training & accreditation provided…

 

We aim to train both our operators and drivers to the highest standards. We are always looking for new ways to improve our company and providing constant training and mentoring is the basic starting point.

We offer our employees the chance to obtain industry related accreditation and certification. Thanks to our web based operation style, our stuff are offered the chance to work with state of the art software and equipment and are ready to adopt to the ever changing technological times.

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We are always on the look out for new talents to join our team. Communication, teamwork, safety and customer satisfaction are the first things we look for when hiring someone.

We make sure we employ only the best staff, which are qualified, friendly and most important, put customer satisfaction first. Our hiring process is split into two parts. First we make sure that those who do apply for a job, match all our requirements. After we undertake an interview, get to know the person and offer them a trial period, where training and mentoring is constantly given; we take a decision.

If you are interested in applying for a job within our company as a operator or driver, please check our Careers page for more information.

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Go to Careers Page