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The word around the block…

 

Some of our online review pages…

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Some of our corporate clients…

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We appreciate each and every one of our customers and for this reason we would like to find out what the general opinion is regarding the service provided by our drivers, operators and company on each occasion and every single occasion. All feedback, be it good or bad is important to us because it lets us know what we are doing right… and what we are not.

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Some of our customer reviews…

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review1

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“Great service! I will definitely use your services on my return to London. Driver was amazing.”

Pawel Paduchowski

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review2

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“Very happy I chose this company. Services and driver were amazing! Will definitely use again.”

Mohammad Yousif Ahmad

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review3

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“Very nice driver for the drive but also for his kindness. Booking experience was very easy through the “chat online” and efficient. First used in March 2013 and been using since. Very satisfied with their service.”

Celine Chapron

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review4

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“The driver was punctual, very polite and helpful. I was very pleased with the service and would use it again and recommend to friends if I have the opportunity. Thank you for making my trip less stressful!”

Liana Drummond

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review9

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“Was surprised of the great customer support on the website and the friendliness of the driver. Punctual, smartly dressed and received a new & clean car. To sum up, will use again.”

Juan Alcazar

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review5

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“I recently used 365 Airport Transfers to/from London-Heathrow. There was a reminder & follow-up prior to the days of the pickup. The drivers were both on-time, very professional, safe & courteous. I was driven by Florina herself for the return trip & we had a great conversation about life in London.”

Devi Ramachandran

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review6

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“Very punctual at the pick-up time, they even called to tell that the car was 2 minutes late. No complains except just one thing…at the return from the hotel to the airport the driver forgot to bring the child seat.”

Emily Ling

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review7

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“Excellent service at a great price. From start to end I was impressed with the friendliness of the operator to the skills and driving of our chauffeur. Don’t usually fall asleep when a stranger is driving, but I had no problems this time. Will use again. Thanks”

Gordon Dempsey

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review10

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“Booking airport travel online always leaves me a bit anxious. I therefore appreciated very much the level of communication (email, texts, phone calls) that I received. It kept me at ease. Both transfers were smooth and was impressed overall. Thank you.”

Thomas Prellberg

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review11

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“Right from the outset this was a good company to use. Clear details on the website and a quick response to my queries when I called to check one or two things. Communication with the company throughout was excellent. Lots of emailed updates to let me know how the booking was proceeding.”

David Jackson

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review12.

“Thanks very much for excellent service from 365. I liked the facility to book the journey via online chat and I particularly liked the communication leading up to the journey – clear email and SMS ahead of time with driver details. I will definitely use the service again.”

Erika Jensen

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review13.

“It was nearly perfect, had an incident when paying, driver insisted it was slightly more because he had to wait for us more than an hour. Although not our fault either as we had to wait for luggage, the company offered to pay back the difference. Everything else besides this was great, punctual, nice car and good update system, was constantly informed. Wouldn’t say I won’t be using again as the overall experience was quite good, better than the old company I used.”

Alan O’Reiley

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review14.

“Your driver was nice and courteous. Your service was exceptionally great. I am happy and satisfied with the way you handled the entire process from sending sms and email with driver’s details to calling to confirm if I received it and then the driver was at the airport before we arrived. We also got to our destination on time and the way the driver was driving was awesome. It all went well.”

Chidubem Uchendu

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review15.

“I used this car service twice on my 3 day visit to London. The quality of drivers was far superior than any other i have used so far . when i reached Heathrow I realised i left my lap top at the hotel. the driver went out of his way to help me go back and get it in just in time for me . he was very kind , helpful and genuine. I really appreciate their services. Their system of confirmations and sending all car and driver details via email proved to be very useful.”

Deepika Gehani

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What is your opinion?

 

We appreciate each and every single customer and for this reason we are always interested in finding out what the general opinion is in regards to the services provided by our operators and drivers. We value all opinions and we consider any feedback to be positive and constructive. At the end of the day, everyone learns from mistakes and we are prepared to listen to any suggestions, feedback or complaints you might have.

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You can leave us your feedback by using the form below. Please note you will need your Booking ID Number in order to submit your feedback. If you have any problems using our online form, you can always email us directly on feedback@365airporttransfers.co.uk

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Do you have a problem?

 

We appreciate each and every one of our customers and for this reason we would like to find out straight away if there is a problem with our website, mobile applications, staff or services provided.

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If you have experienced any problems while using our services, please let us know as soon as possible. It is our priority to fix them immediately.

You can leave us your feedback by using the form below. If you have any problems using our online form, you can always email us directly on feedback@365airporttransfers.co.uk

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Do you have a complaint?

 

We always aim to solve any problems before a complaint is necessary… We intend to offer our customers the best services, always! We aim to be perfect, but everyone knows that isn’t possible and mistakes or inconveniences can always occur. If you feel we have let you down in any way, please let us know as soon as possible as we always intend to solve any problems before a complaint is required.

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complaint

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Our priority is to offer customer satisfaction, but if you feel we haven’t met yours and a complaint is required, we apologize and please let us know where we failed to make an impression.

You can leave us your feedback by using the form below. Please note you will need your Booking ID Number in order to submit your feedback. If you have any problems using our online form, you can always email us directly on feedback@365airporttransfers.co.uk

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No Fields Found.